Application Development & Maintenance

QLogitek has been a leading North American provider of application development and maintenance services (ADS & AMS) since 2001. Through its technology acumen and defined governance processes, we have an impeccable track record of helping hundreds of Tier 1 and Tier 2 organizations with the planning, architecture, design, implementation, management, maintenance, operation and support of their enterprise applications. This is a result of our technology abilities, governance processes, and capability to work hand-in-hand as collaborative business partners with our clients to ensure success.

ADS for a Wide Range of Scenarios

QLogitek provides the following roles and responsibilities within its ADS engagements:

AMS to Optimize Client Budgets

QLogitek strives to deliver a level of reliability that helps clients lower their application maintenance and support costs as a percentage of their IT budget. We recognize that the best approach to AMS employs diagnostics and analysis to fix immediate problems, while simultaneously planning and addressing patterns and practices that cause chronic issues. A successful AMS setup has to include the right combination of an emergency readiness plan, coupled with a longer-term focus, that is more preventive and predictive. This is a recipe that ensures that efforts and spend shift over time from corrective, to preventive, and then to predictive.

Key AMS Features and Frameworks

Like any product, an application must evolve to continue to satisfy changing client or user requirements and expectations. The following are the key aspects of our AMS approach, that ensures meeting client satisfaction.

  • Built-in Quality
  • Design for Maintenance
  • Application Maintenance Methodology and Standards
  • Use of Change Management
  • Use of Maintenance Tools
  • Measure of Quality
  • Communication
  • Planning, Estimating, Scheduling
  • Problem/incident Resolution

Our resources are experienced in working with industry accepted standard frameworks, such as ITIL, COBIT, PMBOK, and TOGAF.

Expansive Resources

Within the Technology Division of SEB (QLogitek’s parent company), we have access to a collective pool of 765 IT professionals across all ADS and AMS roles.

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